Terms of Service

By creating an account or using Orwot (the website, web app, desktop and mobile apps, and API), you agree to these Terms and to our Privacy Policy. If you use Orwot on behalf of a company or other organization, you confirm you are allowed to accept these Terms for it.

If you do not agree, do not use Orwot.

• You must be at least 16 years old to create an account.
• Give accurate information when you sign up, and keep your email address current.
• Keep your password, backup codes and API tokens secret. You are responsible for activity under your account. We strongly recommend turning on two-factor authentication.
• Tell us right away at [email protected] if you think your account has been compromised.

Work in Orwothappens inside workspaces. The workspace owner and admins decide who can join, what role each member has, and can remove members. Content you add to a workspace (tasks, documents, files, messages and so on) is visible to other members according to the workspace's settings and sharing options.

If you invite people, including guests outside your workspace invited to a meeting by email, you confirm you have a legitimate reason to contact them.

You keep all rights to the content you put into Orwot. You give us a limited licence to store, process, copy and display that content only as needed to run Orwot for you and your workspace, for example to sync it across devices, show it to members you shared it with, and send notifications.

You are responsible for your content and confirm you have the rights to upload it. We do not claim ownership of it and do not sell it.

You agree not to use Orwot to:

• break the law or infringe anyone's rights, including intellectual property and privacy;
• upload malware or content that is abusive, harassing, hateful or sexually exploits minors;
• send spam or unsolicited bulk messages, including through workspace or meeting invites;
• try to access accounts, workspaces or data you are not authorised to access;
• probe, overload or disrupt our systems, or get around rate limits or plan limits;
• copy, resell or reverse-engineer Orwot, except where the law allows it.

We may remove content or suspend accounts that break these rules.

Orwot has a free plan and paid plans, described on our pricing page. Payments are processed by Lemon Squeezy, which acts as our merchant of record and handles charging, invoices and sales tax.

• Paid plans renew automatically each billing period until cancelled.
• When you upgrade or downgrade, the price difference is prorated.
• AI credit top-ups are one-time purchases, not subscriptions (see AI features).
• If you cancel, your plan stays active until the end of the period you already paid for.
• We may change prices with advance notice. Changes apply from your next billing period.

You can connect third-party services such as Google Calendar, Outlook, Slack, GitHub and Calendly. When you do, you let Orwot exchange data with that service on your behalf. Your use of those services is governed by their own terms.

You can also create API tokens that let AI assistants and other tools act in your workspace. Anything a tool does with your token counts as your own activity, so only share tokens with tools you trust and revoke ones you no longer use.

Orwot has optional AI features, such as summaries, writing help, suggestions, Ask Orwot, workflows with AI steps and meeting notes. They are off until a workspace owner or admin turns them on. Our Privacy Policy explains what they process and who processes it.

Check what AI gives you

• AI can be wrong, incomplete or out of date, even when it sounds sure. Review what it produces before you rely on it, share it or act on it. You are responsible for how you use it.
• AI output is not professional advice (for example legal, medical or financial advice).
• Suggestions never apply themselves. A person chooses to accept them. When the in-app assistant wants to change something, it asks you to confirm first.

AI credits

AI use is measured in credits. How many credits an action uses depends on how much work the AI does for it, so a long meeting or a long conversation uses more than a short one.

• Monthly credits come with your plan, as described on our pricing page. They are shared across every workspace you own and reset at the start of each billing period. Unused monthly credits do not carry over.
• Purchased credits are one-time top-ups. They are used only after your monthly credits run out, and they do not expire while your account exists. They are not refundable once used and cannot be exchanged for cash. If a purchase is refunded, any of its credits not yet used are removed.
• When both run out, AI features pause until your monthly credits reset, you buy more or you change plan. The rest of Orwot keeps working.

Acceptable use of AI

In addition to the acceptable use rules, you agree not to:

• use AI to create content that is unlawful, deceptive or harmful, or that breaks these Terms;
• try to get AI to reveal content you are not allowed to see, or to get around its limits or safeguards;
• rely on AI alone for decisions that have a legal or similarly significant effect on a person, such as hiring or firing, without a person reviewing them.

The workspace's responsibilities

A workspace that turns on AI in chat channels decides for the members of those channels. Members are told when it is turned on, but are not asked one by one. A workspace that allows meeting notes lets hosts record calls. If you turn these features on, you are responsible for having a legal basis to do so, and for informing your members and anyone else affected, as the laws that apply to you require.

If you start recording a call, you are responsible for following the recording laws that apply to you and the other people in the call. Some places require everyone's consent before a call is recorded. Everyone in the call is told it is being recorded, and anyone who does not want to be recorded can leave.

We work to keep Orwot available and reliable, but we do not guarantee it will be uninterrupted or error-free. We may add, change or remove features. If we remove a feature you pay for, we will tell you in advance.

You can stop using Orwot at any time. To delete your account, contact us at [email protected].

We may suspend or close an account that seriously or repeatedly breaks these Terms, or when the law requires it. Where we reasonably can, we will warn you first and give you a chance to export your content.

Orwotis provided "as is" and "as available". To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Keep your own copies of content that is important to you.

To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim relating to Orwot is limited to the amount you paid us in the 12 months before the claim, or US$100 if you have not paid us. Nothing in these Terms limits liability that cannot be limited by law.

We may update these Terms. If a change is significant, we will notify you by email or in the app before it takes effect. Continuing to use Orwot after the change means you accept the updated Terms.

Questions about these Terms? Email us at [email protected].